Denbighshire County Council (DCC) have just published their Resident's Survey Report. And an interesting read it is too. But before scrutinising the content of that Report, it is interesting to note that the Local Government Data Unit has just announced that DCC was one of the top 5 performing Councils in Wales during 2015/16. But sadly, the Resident's Survey Report was not used to come to this conclusion. If it had been used, it would be difficult to believe that DCC is one of the best performing councils in Wales - unless the others are even worse. Although I'm not sure if DCC are legally required to conduct a Resident's Survey, I would have thought it to be an obvious thing to do. To quote the Local Government Authority, "Understanding the resident's views is a key element of assessing the effectiveness of an authority, alongside cost and performance information. Furthermore, understanding resident satisfaction and being able to make informed comparison...